I purchased wpDataTables and when I try to save a table the window freezes and when I try to close a window the window freezes and will o nothing. I have tried to uninstall the plugin and reinstall it. I got it to work on two tables but now It will not allow saving after editing it. It does nothing and I have to back out of the program. What could be causing this?
Yes, I just tired again. I have also tried to completely remove the plugin and reinstall it. I can create the table from an excel file however once created it cannot be modified by saving, the close button does not work either. I have tried all save buttons on the page and all cause the screen to lock up.
I also disabled any un-necessay plugins to eliminate conflicts. I did have the free version loaded and then purchased the paid version, I went to install the paid version and it failed so I removed the free version and reinstalled the paid version. Seems it worked for the first table but then would not let me edit. I uninstalled and reinstalled again and still cannot edit.
I am sorry, I have just determined it is my browser that is causing the problem, I tried on other computers and it worked and then went back to the same computer with a different browser. I am sorry for the trouble,
Thank you for your response, I hope you have a good afternoon there!,
I am glad that you solved the issue. Can you just tell me which browser do you use? Did you try to clear the cache for that browser and try after clearing? Thank you.
Yes, I was using Chrome and I had previously cleared the cache to see if that fixed the problem but it did not so I went into settings and reset the browser and disabled a popup blocker as well. I suspect it was resetting the browser however because I re enabled the pop up blocker to see if that caused the problem and it did not.
I purchased wpDataTables and when I try to save a table the window freezes and when I try to close a window the window freezes and will o nothing. I have tried to uninstall the plugin and reinstall it. I got it to work on two tables but now It will not allow saving after editing it. It does nothing and I have to back out of the program. What could be causing this?
Hi hypercubemd,
Thank you for your purchase.
Can you please try to deactivate/activate the plugin and see after that does it working.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes, I just tired again. I have also tried to completely remove the plugin and reinstall it. I can create the table from an excel file however once created it cannot be modified by saving, the close button does not work either. I have tried all save buttons on the page and all cause the screen to lock up.
I also disabled any un-necessay plugins to eliminate conflicts. I did have the free version loaded and then purchased the paid version, I went to install the paid version and it failed so I removed the free version and reinstalled the paid version. Seems it worked for the first table but then would not let me edit. I uninstalled and reinstalled again and still cannot edit.
I am sorry, I have just determined it is my browser that is causing the problem, I tried on other computers and it worked and then went back to the same computer with a different browser. I am sorry for the trouble,
Thank you for your response, I hope you have a good afternoon there!,
Hi hypercubemd,
I am glad that you solved the issue.
Can you just tell me which browser do you use?
Did you try to clear the cache for that browser and try after clearing?
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes, I was using Chrome and I had previously cleared the cache to see if that fixed the problem but it did not so I went into settings and reset the browser and disabled a popup blocker as well. I suspect it was resetting the browser however because I re enabled the pop up blocker to see if that caused the problem and it did not.
Hi hypercubemd,
Very strange, I will forward this issue to my team so someone else can do the same if they have the same problem.
Is everything working fine now?
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Yes it seems to be, I do appreciate your attention on this. I hope you have a good rest of the week!
Hi hypercubemd,
You too.
You are welcome.
If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I certainly will!