Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
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In the meantime, if you need any help, feel free to:
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Thank you for your understanding, and we wish you a wonderful holiday weekend!
When creating a table, no matter the options I choose, when I click Save, it gets stuck there, loading, like this http://prntscr.com/dyzlwb.
I had the lite version installed before. I installed the full version through ftp: I deleted the lite wptable folder, and uploaded the full wptable folder, then I deactivated and activated the plugin again.
I tried different installations after that, like removing the plugin from wordpress interface and installing it again from wordpress too. I tried loging out and in again.
Until now, nothing worked.
weird thing is that lite version was working ok
I got this error in the console: http://prntscr.com/dz2lvu
Hi Alexander,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to the table ID so I can take a look.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
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Hi Alexander,
Can you please try now.
I just deactivated/activated the plugin and successfully created table using your file in library.
Please take a look at wpDataTables support table that I created.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Many thanks! can't believe it, I tried every possible combination of uninstalling and installing, from wordpress and from ftp. I deactivated the plugin in the process, but never tried just deactivating and activating. Now it's working
Sorry the hassle, I'll let you know if I find out the actual cause
thanks again
Hi Alexander,
No problem,we are here to help.
You are welcome.
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables