We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I have made a table, which is visible at: http://www.moreontheshore.com/commission-spreadsheet-test-page/ on the test page... however, when I attempt to bring the same table into my homepage, located at http://www.moreontheshore.com/, the table does not show up. Only the page choices and search choices do. Also, when I'm in the page editor, using Visual Composer to edit the wp page, and I select the wpDataTable to go into the page, the selection tool to choose the table, is blank... and then the table simply does not show up in the page at all... Huh?
Hi 19moonlight71,
Thank you for your purchase.
On this test page http://www.moreontheshore.com/commission-spreadsheet-test-page/ I can not see the table.(Attachment1 ) Can you please check do you have that table ID because it looks like that table is deleted.
But on the other page http://www.moreontheshore.com/ I can see this table (Attachment 2).
It is very strange for selection tool which is showing the blank field. Can you please try to deactivate/activate both of the plugins and see if it will work after that.
Kind Regards,
Miloš Jovanović
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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Thanks for getting back to me. I stayed up all night and through trial and error, learned that it was a plugin problem... another plugin on the page was preventing your plugin from displaying the table.
Hi 19moonlight71,
I hope everything is working fine now.
We are glad that you found out the solution. If you have any issues feel free to open a new ticket.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables