Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to the exact table ID and chart ID so I can take a look.
There was some strange issue perhaps of version of jQuery. If some array has for example 3 values. In FOR loop it was going through all 3 values and at the end FOR loop adds one more value that is called "remove". You can find change in file wpdatatables_highcharts.js. After plugin update you can search for that change in that file and add it to newly updated file. Just search for:
if (i == 'remove') { continue; }
Or you can contact us after plugin update and we will do that change for you again.
I cannot paste both chart and a table at the same time in one page.
Hi estrangender26,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also point me to the exact table ID and chart ID so I can take a look.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi estrangender26,
Can you please check now and see if everything is working.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Great support Bogdan, Thanks a lot.... Can you tell me what went wrong?
Hi estrangender26,
There was some strange issue perhaps of version of jQuery. If some array has for example 3 values. In FOR loop it was going through all 3 values and at the end FOR loop adds one more value that is called "remove". You can find change in file wpdatatables_highcharts.js. After plugin update you can search for that change in that file and add it to newly updated file. Just search for:
if (i == 'remove') { continue; }Or you can contact us after plugin update and we will do that change for you again.
I have re-constructed my website, will it happen again?
Hi estrangender26,
It depends. It shouldn't happen but if this happens again please contact us and we'll fix it again.