We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there, I've been following your instruction tu enable the whatsapp notification and it keeps give me the message error when I'm truying to send a test notification.
I've followed up all your indication on meta developer, business etc etc..
Can you help me please? I've already readed other similar tickets than mine but it didn't work.
Anyway compare to your tutorial there other options that I see.
Thank u,
Alessio
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Hello there,
Thank you for reaching out to us.
From what we can see in your screenshots you do not have any templates created and approved
So this is not set up properly.
Please follow our documentation from the beginning step by step https://wpamelia.com/whatsapp-notifications/ preferably in other screens so that you can simultaneously check the the data. Once this is set up properly all should be fine.
We wish you all the best and hope you have a wonderful day ahead.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Good morning,
I have a template, it was approved but it doesn't show up.
At one point it did but it gives me the same error.
Thank you
Hello again,
Please send us screenshots of the meta settings and of the template.If the template is not approved it will not show so perhaps there is some issue on meta side that we can not influence but we will gladly take a look.
Looking forward to your reply.
Kind Regards,
Marko Davidovic marko.davidovic@tms-outsource.com
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables