Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Hi firstly Id like to say, thank you for your quick response from my last two queries, your customer service is fantastic, well done all.
Ok, another question, what is the best way for me and my partner to be notified about customer bookings? I still haven't set up, by the way I still haven't set up WhatsApp, would the WhatsApp be the best way, please advise me.
Happy Customer
Hello LE THI BE HA,
By default, the email notifications are sent to the customer and employee. They receive the notifications based on the notification template and appointment status. If your email is not added as the employee email, then you can add your email in Notification settings. There is a field named "Send all notifications to additional addresses:". By adding your email here, you will receive all the notification regarding the booking.
The SMS messages works similarly to this, which means that the SMS messages are sent to both customers and employees by default. But, you can also add the phone number in this field
Send all SMS messages to additional numbers:
I hope it helps.
Kind Regards,
Stefan Petrov
[email protected]
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