Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
My WhatsApp configuration is not working. I have a WhatsApp cloud line running on another software with a bot, could this be the problem? Can that same WhatsApp business line be used in the configuration? Thanks
Hi Jonnathan,
Thank you for reaching out to us. I would suggest going through all the steps regarding the Whatsapp configuration that you can find on this link. It's a longer process, but each step is important, so make sure you don't skip any. You need to have a separate phone number configured for Whatsapp configuration since from the moment when it's used, you won't be able to use it in private. If you use your private number, it can be assigned, but it will be only for business purposes.
Please, let me know if it works after the configuration.
Kind Regards,
Stefan Petrov
[email protected]
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