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Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hi,
I have several pages displaying rankings.
I set the width for the first column to fixed of value.
When a user scrolls to approximately the 30th position then go back up, the width revert back to default (hypothesis).
Can you find why ?
Best regards.
Attached files: IMG_1714.png
IMG_1712.png
Hi Quentin,
We had a bug for this behaviour in several Plugin versions before, when the "Fixed Headers" is enabled in the Advanced Table settings combined with Custom Column Width;
As far as I am aware, that should have been fixed and should not happen anymore.
Can you please confirm do you have the latest 6.2.1 wpDataTables installed?
If not, please update to the latest version, clear cache and let me know does the issue still happen?
If you have the latest version and it still happens, can you send me the URL of the Page with the table;
and if you can send me WP-Administrator credentials?
( We have some old Admin credentials/but better to double-check them if it has been changed)
If you send it here, just mark the reply as PRIVATE for security reasons.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Milos,
Url : https://ironwise.app/current-international-men-ranking/ for table Rankings - Level (current) with id 20.
Version wpDataTables : 6.2.1
Administrator user for [email protected] still active.
Cache cleared, problem is still happening (mobile and desktop).
I deactivated fixed header ( table Rankings - Level (current) with id 20), cleared the cache and it is not happening anymore on this page so :
"We had a bug for this behaviour in several Plugin versions before, when the "Fixed Headers" is enabled in the Advanced Table settings combined with Custom Column Width" seems to be the right call.
Here is another page where the table has fixed header actived : https://ironwise.app/canada-current-men-ranking/
Table Rankings - Country (current) with id 17
Hi Quentin,
Thank you for this update and pointing me to the right Tables.
I am able to reproduce this bug right away on our Test Site.
You can download my Video here if you wish, just as a brief demonstration of the bug on our Test Table.
It seems the bug was resolved but it somehow 'came back' in one of the latest versions.
For now, you can disable the Fixed Headers if possible or temporarily disable Custom Column Width.
( you can leave one back-End duplicate Table just for testing, though, if we provide the fix to test it right away)
We are sending this to our QA Team right away, they will check with our Developers and I will advise you if we have a fix right away or if we will have to wait for the devs to build an 'updated fix' for this bug.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Milos,
For now, you can disable the Fixed Headers.
=> Done on all table for now.
We are sending this to our QA Team right away, they will check with our Developers and I will advise you if we have a fix right away or if we will have to wait for the devs to build an 'updated fix' for this bug.
=> Great. Thank you.
Hi Quentin,
You're welcome, I am happy to help.
We will keep following up on the progress from our Developers, if they build a fix in between two updates, I will make sure to send it to you.
If anything else comes up, as you know, don't hesitate to open new tickets.
Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Quentin,
I have confirmation about this bug, we have good news.
We don't have an immediate fix, but we will launch a new Update soon, and our developers will include a new fix in it which resolves this issue.
So, when the new update rolls out - just update the Plugin, purge cache on the Site and this should be completely fixed.
If you wish to stay informed about any new changes/improvements/fixes;
you can always follow our changeLog page if you'd like ( it is also available in the plugin dashboard), where we state any changes/new features/bug fixes during updates;
and you can subscribe to our newsletter, so you're informed about new features, bug fixes, freebies, etc.
If you do notice any issue with it after the next Update, let us know and we can investigate.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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Ok, thank you Milos.
Great support! Ticket can be closed.
Hi Quentin,
You're welcome.
We will close this one, but going to keep an eye on the remaining open issues.
I hope to see them all resolved soon, we will keep following up.
Thank you.
Kind Regards,
Miloš Jovanović
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables