Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
I have table I created with specific column widths in the settings. However, whenever I'm using the table on my site, the table keeps automatically adjusting the column widths. Am I missing something here? I can't seem to get it to stay formatted.
Hi Trevor,
we can't reproduce what you described on our Test websites, and it seems we don't have any other users with this issue.
Would it be possible if you could please record a Video of your screen to show us how the issue behaves on your end,
and send me the Video?
If the Video gets too large for the ticket, you can upload it to something like weTransfer and send me a link.
If it shows any sensitive data, you can send it as a PRIVATE reply, for security reasons.
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You could also send me the front-end URL page, so i can check it out.
Does it adjust the column width right away on page load, or do you have to do any action to cause the issue,
like scrolling or anything like that?
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Did you try to change your WP Theme, to test if it might be a conflict with the current Theme perhaps?
Thanks.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hi Trevor,
Thank you for this Video,
you are absolutely right.
I am able to reproduce this bug if i enable the "Fixed Header" and apply some custom Width to my columns;
If i start scrolling down, then scroll back to the top of the table,
all the custom width of the Columns gets 'reset', and they all get "default width".
If i disable "Fixed headers" then the issue goes away.
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This is definitely a bug, i am passing it to our QA Team.
They will make a task for our developers.
The devs do their best to build a fix as soon as possible.
We don't have an ETA on when the fix will be available, but please keep a lookout on our wpDataTables changeLog.
It will be stated there during updates which bug fixes have been implemented at each update.
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Thank you for reporting this and you also saved us a lot of time testing.
Yes, this feature is still in the BETA stage so we are still 'ironing it out' until we ensure there are no bugs left.
Of course, please don't hesitate to open new/other tickets if you notice anything unrelated in the meantime as well.
Attached files: Fixed Header messes up Custom column Width when scrolling.mkv
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables