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Hi everybody,
thank you for upgrading me to the PRO-plan. I am working with the packages now and figured, that it is not possible to cancel whole packages. This is very unfortunate and you should think about updating this feature.
Very high possible situation:
One costumer wants to book an appointment and instead of that he/she orders a whole package. Or one costumer is booking a second package and realises to late .. however: If this costumer reaches out to you, you would say: "No problem. I'll make it unhappen", right?
But you can not do that ;) The only way around is to delete the whole user-account with all the appointments to get rid of the package. But – I think there we are on the same page – this is not, what we want.
What do you think about that? :)
Hello Marc-Philipp
Thank you for your purchase.
We are aware of this, and the issue should be fixed in our next update.
Sorry for the inconvenience.
Kind Regards,
Aleksandar Vuković
[email protected]
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