Thank you for your purchase, and sorry for the inconvenience.
What you've seen in that ticket should've resolved the issue.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
I have one chart running as a pie chart. It displays fine in Chrome but does not render in Edge or Firefox.
I have followed the code tweaks in this post, cleared the cache and the switched-off CSS combine and to no avail.
https://tmsplugins.ticksy.com//ticket/2636250/
Any ideas?
charts do not show on Safari either
Hello Christopher
Thank you for your purchase, and sorry for the inconvenience.
What you've seen in that ticket should've resolved the issue.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party.
You can write credentials here just check Private Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
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