We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hey,
I would to get an auto redirection once the booking is done without force the customer to click on « finish ».
How can I do this ? And is it possible to redirect to different page in fonction of the kind of reservation ?
thank you
Hello,
Thank you for getting in touch.
Please try to change this option in Amelia General Settings:
In addition to my previous response, we have some JS hooks, that are triggered depending on the view:
You can use the hook, for example, beforeConfirmedBooking, that will be triggered when your customers confirm booking. You will of course set the redirect URL that you want in the script:
And you need to just place this script on the page where you have your Amelia shortode.
Hope this helps!
In Amelia, if WooCommerce is enabled every booking process goes to the WooCommerce cart/checkout pages. So, if you want to set the payment method to be on-site if price of service is 0 in Amelia you can achieve that by editing one table in the database. If you need that, of course.
When you go to your database you need to find and open the wp-options table (it can have different prefix depending on your database) , and find the option amelia_settings in it. Then please edit this option and when you find property 'wc:' there you need to set true for the 'onSiteIfFree' parameter instead of false, like here:
Let me know if this helped!
Great!
This script solved my problem, many thanks!
Ok, thank you. But where do I find this JS hooks please ?
I already set the url when an appointment is tooken. But the customer have to click on « finish » to see this page. I would like to make it redirect automatically instead.
Hello,
You cannot see the JS hooks in Amelia's code because it is minified. Since the files are minified, it's better to use the list I shared. You would need to define the method in regards to the hook you plan to use.
Please take a look at this ticket: https://tmsplugins.ticksy.com/ticket/2278713/
This customer shared a script for redirection and Google Analytics.
If you still need some further assistance please let us know.
Sorry but it’s too complicated for me. I don’t understand very well english and this process. Someone can help me ?
Hello again Jeremy
You can add the script, mentioned before, on the page:
That will force the redirection after your customers confirm their booking, and before you get to the Congratulations screen. We've added Google.com just for example, but you can change it to the URL you want it to be.
Kind Regards,
Aleksandar Vuković
[email protected]
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