We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1184483
​trancated items in drop down form etc.
Closed

Comments

  •  2
    zenpointmedia started the conversation
    May 25, 2017 at 8:34pm

    Can not fulfill client request on these two points out of the box with your software:

    1. Under common name drop down form (and scientific name) any item with repeated first part of name ex: "American" gets truncated/cut off making impossible to see/select the options. How can this be corrected? The field should adjust to the longest option in the list.

    2. In each column of options, while the name/text above the column should be the title we need the first displayed title in the drop down options to be "all" or "any" not the repeated displayed header, this indicates to the user that selecting it will effectively reset that filter.

    Please advise on these two issues. Thank you.

  •  1,895
    Miloš replied
    May 26, 2017 at 8:37am

    Hi zenpointmedia,
    Thank you for your purchase.

    1. You can increase the size of the drop down box by entering this code in file wp-content/plugins/wpdatatables/assets/css/wpdatatables.min.css and around line 513 find this code

    .wpDataTables .selecter .selecter-options {
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;
    border-style: solid;
    border-width: 1px;
    width: 100%;
    min-width: 80px!important;

    then change the min-width to your desire.


    2. Unfortunately this functionality is not available without some customization. We can offer you to hire one of our developers to implement this feature for you. Our price is 50$/hour so if you are interested please give us detailed instructions and we can send you quote for this service.

    Best regards.

    Kind Regards, 

    Miloš Jovanović
    [email protected]

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