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Please note that standard item support does not include:

  • Customization services;
  • Installation services;
  • Writing MySQL queries (for wpDataTables plugin);
  • Writing advanced CSS;
  • Resolving and debugging third party software and hardware issues;
  • Preparing files and tables;
  • Skype, Teamviewer calls or etc.

  Featured Articles

Upgrading Licenses Updated: July 14th, 2023. Licenses can be upgraded to higher tiers through our store, by clicking on the "Upgrade" bu ... Read Article Using Amelia in Elementor Popup Date: November 5th, 2021When you have created Employees, services and/or events in Amelia, you can add them on front-end ... Read Article Using Multiple Languages in Amelia Date: November 23, 2021 Please note that we do not have translators in our company, so all translated languages Amelia has ... Read Article TMS Store Date: December 8th, 2021 Overview: Through our store, you can see all your purchased licenses, buy new licens ... Read Article
How to change the background color of Grouped Columns Date: May 26, 2022 If you have created non-server-side tables (tables linked to Excel, CSV, Google Spreadsh ... Read Article Outlook Calendar blank calendar in Employee Profile Date: November 16th, 2021Please make sure you go through our Outlook Calendar Integration documentation, and check ... Read Article Are You Getting “The link you followed has expired” Error in WordPress? The message, ‘the link you followed has expired,’ is most often received when you’re uploading either a WordPress ... Read Article Refund Policy Customer satisfaction and long-term relationship is our primary goal here at TMS. So, even though we are pretty confident in ... Read Article
"Unable to connect to Google Calendar" error in Employee's Profile Date: November 15th, 2021If you see an error in the top right, that says "Unable to connect to Google Calendar" when you ... Read Article Updating the plugin to the latest version Updated on: February 21st, 2024 PLEASE NOTE: TMS (our company) currently has two WordPress plugins and 6 wpDataT ... Read Article Time Zones with Amelia Date: November 19th, 2021 Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. H ... Read Article Appointments are automatically canceled Date: April 19th, 2022 If your customers are showing up for appointments you see as canceled, and if there are instances whe ... Read Article
Google Calendar - Redirect URI Mismatch (error 400) Date: November 16th, 2021 PLEASE NOTE: Google Developer Console might look different from your end as Google makes changes ... Read Article WooCommerce payments lead Amelia to the home page Date: November 8th, 2021If you enabled WooCommerce as a payment method, and you see that Amelia redirects you to the&nbs ... Read Article New Services not seen on the front-end Date: November 12, 2021If you added a service, and you don't see it on the front-end, please check these points: Is the serv ... Read Article Default Time Slot Step (custom durations in Services, work hours, breaks...) If you want to create a 5-minute, 10-minute, 15-minute, etc. Service and you only see 30-minute, 1hr, 1:30 durations, or you ... Read Article
Setting up SMTP with Microsoft (hotmail, outlook, live, and office365 emails) Date: 5th October, 2023 PLEASE NOTE: As of September 2023, Office365 accounts that use MFA (Multi-Factor Authentication) d ... Read Article Setting up SMTP with Gmail Date: March 28th, 2022 Since 30 May 2022, Google no longer supports the use of third-party apps or devices that ask you to ... Read Article Notification Placeholders Date: November 23, 2021 Amelia has placeholders for email notifications which are supposed to be replaced with real data f ... Read Article Disappearing Notification Templates (PARTIALLY RESOLVED) Updated: February 1st, 2022 PLEASE NOTE: Grammarly resolved the issue that is described below, so please make sure th ... Read Article
Licenses, Purchase, and Activation Edited Date: July 14th, 2023 Licenses Our products can be purchased through the Envato marketplace, and through our ... Read Article Amelia Shortcodes and Front-end Implementation Date: November 5th, 2021 At the moment, the plugin has integration with Elementor and Divi builder, but we plan to add a l ... Read Article Recurring VS multi-day events Date: November 23, 2021 Recurring Events: Think of recurring events as a lecture. For example, you have an event cal ... Read Article Installation Detailed instructions for plugin installation through WordPress, and through FTP. The installation process for our plugins a ... Read Article

  Article Categories

13 Articles Pre-purchase questions for Amelia

Licenses, Purchase, and Activation

Refund Policy

Using Multiple Languages in Amelia

+10 more

8 Articles Pre-purchase questions for wpDataTables

wpDataTables Pricing

Licenses, Purchase, and Activation

How to change the background color of Grouped Columns

+5 more

26 Articles Amelia

New Services not seen on the front-end

Recurring VS multi-day events

Amelia Shortcodes and Front-end Implementation

+23 more

9 Articles wpDataTables

TMS Store

Installation

How to change the background color of Grouped Columns

+6 more

8 Articles Master-Detail Tables for wpDataTables

Upgrading Licenses

Updating the plugin to the latest version

wpDataTables add-ons Pricing

+5 more

8 Articles Report Builder for wpDataTables

Updating the plugin to the latest version

Upgrading Licenses

TMS Store

+5 more

8 Articles Powerful Filters for wpDataTables

TMS Store

Are You Getting “The link you followed has expired” Error in WordPress?

Updating the plugin to the latest version

+5 more

8 Articles Gravity Forms integration for wpDataTables

Refund Policy

Are You Getting “The link you followed has expired” Error in WordPress?

wpDataTables add-ons Pricing

+5 more

8 Articles Formidable Forms integration for wpDataTables

Updating the plugin to the latest version

wpDataTables add-ons Pricing

TMS Store

+5 more

Public Tickets

Sandeepa Client information question   Amelia   Updated 13 minutes ago   1 Most recent comment from Sandeepa:It's been almost a year since Amelia has gone live on the website, and it has been of great help. Basis our experience so far, we want to add features to the appointment booking system. 1. We w ... Sandeepa Google Calendar sync   Amelia   Updated 42 minutes ago   3 Most recent comment from Sandeepa:Hi UrosWe haven't found any pattern for these missing link appointments. The same clients have booked appointments with the Gmeet links, calendar updates etc as required.Some pointers:1. The Gmee ... Lou Ann Sabatier how to add a hyperlink to a column heading   wpDataTables   Updated 5 hours ago   1 Most recent comment from Lou Ann Sabatier:We understand how to add hyperlinks to data within columns, but we have not figured out how to hyperlink the actual column headings.We want to hyperlink only the column heading, not the column row con ... tabatha Amelia not loading on the front end   Amelia   Updated 6 hours ago   1 Most recent comment from tabatha:Amelia is not showing up on the front end, only when I am logged in and in the backend? Traci notifications not sending again (SMS and Email)   Amelia   Updated 6 hours ago   1 Most recent comment from Traci:Notifications have stopped sending again. The last log for an SMS was April 12. There are no logs for emails in Amelia, but in my transactional email, there are also no notifications sent since April ...
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