Hello Ovidio,

Thank you for reaching out to us.

I have passed this issue to our level 2 support team and we will provide you with an update as soon as we have one.

Take care!

Dear Ovidio,

This has been forwarded to our developers and they are currently looking into it, I will get back to you as soon as I hear back from them.

Thanks for your patience for now.

We look forward to resolving your request!

Hello Ovidio.

Email verification is not possible with Amelia, but there's a workaround you can apply that will check the email. Here's what you need to do:

Go to Amelia/Customize/Custom Fields, create a "Text" custom field, with the "Required" checkbox enabled, and apply it to all services:

Then go to Amelia/Notifications and click on "</>Show Email Placeholders" to see the ID of that custom field:

Then, on the booking page, add a custom script:

<script>
window.afterConfirmBooking = function(appointment, bookable, provider, location) {
  if (appointment.bookings[0].customer.email !== appointment.bookings[0].customFields[14].value) {
    var alertElement = document.getElementsByClassName('el-alert__title')[0];
    alertElement.innerHTML = 'Emails do not match';
    var alertBlock = document.getElementsByClassName('am-payment-error')[0];
    alertBlock.children[0].style.display = 'flex';
    alertBlock.scrollIntoView({ behavior: 'smooth', block: 'start'});
    throw "Abort";
  }
}
</script>

Just make sure to enter the correct Custom field ID in:

customFields[14].value

This will not allow the customer to proceed with the booking if the email in the email field and the email in the custom field do not match:

I hope that helps!

Please note that this currently only works on old booking forms. The 2.0 Step-by-step booking form can't use the same JS code.